§ 26-15. Operational standards.  


Latest version.
  • (a)

    The CATV system shall be installed and maintained in accordance with the highest accepted standards of the industry to the end that the subscriber may receive the highest and most desirable form of service.

    (b)

    In determining satisfactory compliance with the provisions of this chapter, the city shall require compliance with all FCC standards. The following, among other things, shall be considered:

    (1)

    That a grantee shall provide, upon request and without charge, one outlet to each public office building, fire station, police station and public and private school that is passed by its cable. If more than one outlet is required at any one of the locations, a grantee shall install at the cost of time and material only, and no event will there be a monthly service charge at such locations, except for additional outlets.

    (2)

    That a grantee shall make its studio facilities, including color cameras and other equipment, available for use by public and private schools for local origination programs and for closed circuit educational films subject to reasonable rules and regulations pertaining to such use by grantee and in such manner as to not unduly interfere with the cable television operations of a grantee. Services rendered to all users by a grantee under the terms of the franchise shall at all times be as good as the state of the art allows.

    (3)

    That a grantee shall provide at least one free dedicated noncommercial public access channel to be available on a nondiscriminatory basis.

    (4)

    That a grantee shall reserve at least one channel solely for educational use on a developmental basis, and that upon completion of the basic trunk line, for the first five years thereafter at least one channel will be made available free.

    (5)

    That a grantee shall reserve at least one channel solely for use by state and local governments on a developmental basis and that, upon completion of the basic trunk line, for the first five years thereafter at least one channel will remain free.

    (c)

    A grantee shall render efficient service, make repairs promptly and interrupt service only for such good cause and for the shortest time possible. Such interruptions, insofar as possible, shall be preceded by notice and shall occur during periods of minimum use of the system.

    (d)

    A grantee shall maintain an office in the county which shall be open during all usual business hours, have necessary listed telephones, and be so operated that complaints and requests for repairs or adjustments may be received at any time.

(Code 1976, § 8-15)